FREQUENTLY ASKED QUESTIONS
Do I have to purchase any images?
We want you to feel comfortable when selecting your favorite images we create. There is no obligation to purchase additional images or artwork beyond your gifted experience.
That said, many of our clients find they fall in love with more than one portrait and choose to invest in additional artwork or larger pieces for their home. Your Art Designer will guide you through the options and help you create artwork that feels meaningful to your family and your space.
Investment
At Storybook Portraits, we believe your family’s most meaningful moments deserve to live on as beautiful artwork. While there is never an obligation to purchase beyond your gifted portrait, many families find they fall in love with the portraits we create and choose to invest in additional artwork for their home.
We specialize in custom Fine Art Portraits and heirloom wall art, thoughtfully designed around your favorite images, your space, and your personal style. Our artwork is created to be enjoyed now and treasured for generations.
Fine Art Portrait Collections begin at $400 after your credit is applied, with a variety of artwork options available. Your Art Designer will guide you through the choices and help you create something that feels perfect for your family.
Flexible payment plans are available, making it easier to invest in the artwork you love.
Do You Offer Digital Options?
Yes! While we don’t offer digitals as standalone purchases, they are included in all of our artwork collections. Our primary focus is creating beautiful printed Fine Art for your home, because we believe your portraits deserve to be seen and enjoyed every day.
We also understand that digital images are important to many families, so we offer them as part of our collections. Your Art Designer can walk you through the options available during your Zoom Ordering Appointment.
What is your refund policy?
We take great pride in creating custom artwork designed specifically for each Storybook Portraits family. Your artwork is carefully hand-finished and delivered directly to your home, ready to be enjoyed for years to come.
Because each piece is custom-created for you, orders are placed and finalized during your Zoom Ordering Appointment. Once your order has been submitted, we are unable to accept cancellations, changes, or refunds. This allows us to begin creating your artwork right away and ensures every piece is made exactly as selected.
We appreciate your understanding and look forward to creating something truly special for your family.
ARIZONA STUDIO: 480-576-5509
FLORIDA STUDIO: 321-334-4903